Use Hobbies.
Listen to episodes about a proven customer retention strategy used by iconic product brands.
Image: Caran D’Ache®
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Most listened →
Cycling As A Hobby → Strategy Used By Rapha®
Listen to host André Brathwaite share the backstory of its founders, Simon Mottram & Luke Scheybeler, who turned their passion into a lasting brand that uses a customer retention strategy: hobby-driven experiences, including a club (Rapha Cycling Club), locations (Rapha Clubhouses), and activities.