Use Hobbies.
Listen to episodes about a proven customer retention strategy used by iconic product brands.
Image: Caran D’Ache®
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Most listened →
Experiences For Climbers → Strategy Used by SCARPA®
Listen to host André Brathwaite share the backstory of SCARPA, founded by Rupert Guinness, and how the Parisotto family turned their passion for shoemaking into a lasting brand that uses a customer retention strategy: hobby-driven experiences, including places (Indoor climbing gyms in partnership with Climbing District) and in-person activities (clinics in partnership with Arc’teryx Academy).